Managing

Hubs 

In this part you'll learn how to manage your hubs.

Overview

  • In order to access hubs, click the “Hubs” link on the left menu.

Legend:

Status – presents the current status of the hub. Here are the available statuses:

A “green on” icon indicates that the hub is connected to bluConsole.

A “grey off” icon indicates that the hub is not connected to bluConsole.

Last seen – presents the date and time of the last data transmission from the hub to bluConsole.

Active – presents whether the hub is active or archived.

Power status – presents whether the hub is connected to power supply or not. There are 2 options:

A plug” icon signifies that the hub is connected to the power supply.

A crossed plug” icon signifies that the hub is not connected to the power supply.

Edit

  1. In order to edit a hub, click on the hub’s serial number. A new window should pop up where you can edit the information.
  2. Once you are finished, click the “Save” button. Wait until the progress bar at the top finishes.

Commands overview

  1. In order to access commands, click on the “gear” icon.

This page allows you to remotely send commands to your hub. Here are the commands that you can send: save and restart, change radio frequency, restart, setup DNS, setup proxy, setup server, setup wifi, setup data interface, setup alarm sensor, update firmware.

Send/Delete command

  1. In order to send command(s)click the “Create command” button at the top.
  2. Select the command type and fill up the necessary fields if they appear.
  3. Click the “Submit” button. You should see a “success” message at the bottom.
  4. Go back to the commands dashboard by click the “left arrow” button at the top. You should see a new line in a table with the command you just submitted.
  5. Add additional commands you would like to save following the steps above. Once the status for submitted commands changes from “StatusNew” to “StatusDone”, submit a command called “SAVE_AND_RESTART”.

Submitting the “SAVE_AND_RESET” command at the end is necessary in order to actually save the new information in the hub. 

There is no need to use the command “SAVE_AND_RESET” for the “FIRMWARE_UPDATE” command.

Statuses explanation

StatusNew – the command has been created by the user and has appeared in the system, but has not yet reached the hub.

StatusInProgress – bluConsole has forwarded the command to the hub; we know that the hub has established communication and the command is “in progress”.

StatusConfirmed – the hub has received the command and started executing it (confirmation of acceptance by the hub, not completion).

StatusDone – the hub has successfully completed the execution of the command.

StatusFailed – the execution of the command has failed (e.g., Wi-Fi/Ethernet problem).

StatusCancelled – the command was intentionally cancelled by the user.

Commands form a queue per hub – the system moves to the next one only when the previous one reaches the “StatusDone”, “StatusFailed” or “StatusCancelled” status.

If the queue contains e.g.: “StatusConfirmed” → “StatusNew” → “StatusNew”, the topmost (newest) command will not execute until the two previous ones transition to “StatusDone”, “StatusFailed” or “StatusCancelled” status.

Therefore:
If you see old commands with a status other than “StatusDone” (or intentionally unnecessary ones), it is worth deleting them so they do not block new commands.

If “StatusInProgress” or “StatusConfirmed” hangs for a long time without transitioning to “StatusDone” / “StatusFailed“, this is a signal that there may be a problem with the hub’s communication:

  • it is worth checking if the hub is active and has connectivity with bluConsole (Ethernet / Wi‑Fi)
  • the problem may result from the connection, incorrect configuration, etc.

Please wait at least 5 minutes for the status to update.

  1. In order to delete command(s), you can either run the “RESTART” command to clean all the commands and start from a clean slate (follow analogically as explained above), or delete them individually, by clicking the “trash” icon next to them.
  2. Once clicking the “trash” icon, you should see a success message at the bottom.  The status should also change to “StatusCancelled” after refreshing the page.
  1. In order to update firmware, select “FIRMWARE_UPDATE” in command type.
  2. Insert the URL to the firmware and certificate, in case you were provided with it.
  3. Click the “Submit” button.

We send links to the newest firmware urls via our newsletter. In case you are not subscribed, please contact us to receive the url.

If there is no explicit information from Blulog that a certificate must be entered, leave this field empty.

Updating firmware shouldn’t take longer than 10 minutes.

  1. In order to change data interface, select “SETUP_DATA_INTERFACE” in command type.
  2. Select the desired interfaces.
  3. Click the “Submit” button.

WiFi/Ethernet/Mobile data transmission – switches on/off any of these networks (in case your device does not support specific network, please ignore the field)

Auto-Switch – hub switches automatically between enabled networks in case one of them fails using the order specified in the interface

5 Mistakes to Avoid

While Choosing Your Monitoring Solution

Confused which monitoring solution to choose? Get this no-fluff report with valuable insights to save time & money!

The administrator of your personal data will be “Blulog Sp. z o.o.”, Konarzewska 4 street, 60-101 Poznań, Poland, Tax Identification Number: 7792427403. You can find details regarding data processing in the Privacy Policy. You will be able to withdraw your consent at any time.

We use Mailchimp as our marketing platform. By clicking above to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

The administrator of your personal data will be Jérémy Laurens, who runs a business under the name "Blulog Sp. z o.o.", Konarzewska 4 Street, 60-101 Poznań, Poland, Tax Identification Number: X. You can find details regarding data processing in the Privacy Policy. You will be able to withdraw your consent at any time.